Bulk Hell's Privacy Policy
Who we are
bulkhell.com is the official website for the free-to-play video game Bulk Hell.
It’s made, owned and managed by Creations Maxo located in Québec, Canada.
The game's Online features
The video game Bulk Hell may access data stored on bulkhell.com for allowing users an access to certain features.
This data may includes, but is not limited to: the user name, user password, purchases history on bulkhell.com/shop, day of birth, email address, IP address, time played, various gaming stats, etc.
Any sensitive data exchanged between the video game Bulk Hell and the website bulkhell.com is either encrypted or deleted from the device’s memory after verification.
Comments
When visitors leave comments or fill any forms on the site we are collecting data which may include the user public IP address, the browser user agent string and various behavior-related pattern to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Data shared through emails and newsletters
If you request a password reset, your IP address will be included in the reset email.
When you register for an account, you may register your personal name in the account. If your account has a personal name registered, it’s possible that this name will be used and displayed any dedicated communication (newsletter’s greeting, customer service, etc.) sent to the email registered to you account.
What we collect and store
We may collect data (both from your browser and from any text fields you have filled) for various management-related reasons we may deem necessary. For exemples, for fulfilling your order, to protect our website from cyber attacks, for legal reasons or to create statistics (for internal uses only).
That data may include things like:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
The Bulk Hell’s website administrators can also see and edit that information.
Any transactions generated from the site’s e-commerce shop (bulkhell.com/shop) will generate confidential data that may be held for a duration of 7 years as per the legal requirement for any commercial entities or individuals in the province of Quebec, Canada. The data may includes the transaction ID, the total value and costs related to the transaction, the products sold during the transaction, where the product is shipped, any taxes paid, etc.
bulkhell.com and Creations Maxo are not holding any raw financial data related to any transaction completed on the website.
During the payment process, any payment information is encrypted before being sent to the financial service used for confirming the payment.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.
This does not include any data we are obliged to keep for administrative, legal, or security purposes.
For example, Creations Maxo and bulkhell.com reserves its right to keep any data related to individuals or societies who attempt to harm, damages or unlawfully access restricted data through out their services and/or products.
Where your data is sent
This site is using various features available by Jetpack.
Click HERE to know more about the types of data collected by Jetpack on bulkhell.com
This site e-commerce shop (bulkhell.com/shop) offer the following options for payments:
Paypal – Click HERE to access their privacy statement.
When confirming an order, the site will sent an encrypted copy of the order’s data to the server used by the payment service selected. Certain parts of this data (transaction ID, values exchanged, country of the source, etc.) will be held by the service for a duration stated in their privacy statement.
Comments left by visitors may be sent and checked through an automated spam detection service.
Questions?
Should this privacy policy be unable to answer your question, you can ask us your questions through the following form: